What Our Clients Say
We were fortunate to be referred to Dustin to provide natural gas to our new two-level deck. From start to finish, we received outstanding service at a reasonable price. During planning, Dustin made sure to properly understand our deck plans for bbq, fire table, and patio heaters. He also encouraged us to consider possible future needs to properly determine what our total gas capacity needs were. Furthermore, he did a great job of advising us on the most cost effective options available to us. Cody did much of the on-site work and was a pleasure to deal with. He was punctual, efficient and professional. DRG completed our deck project on time and on budget. Dustin also completed a second smaller project for us on our water heater with the same exemplary service. We look forward to involving DRG on future renovation projects. Many thanks Dustin & Cody for your important role in making our dream deck a reality!
Dustin has worked on two projects in our home. The first was a ensuite and main floor laundry room and the other was the kitchen and bathroom in a new basement rental suite. On both occasions he met us in the store to help us choose all our faucets, shower valves and fixtures, sinks and toilets. He is very knowledgeable and personable. He takes great care to help you find the best possible fixtures within your budget. All the work done by him in our home is flawless. The fixtures were installed in our basement suite long before the water was turned on. The day the water was turned on I went late in the evening to see what work has been done that day and found a slow water leak coming from the new toilet. I phoned Dustin at approximately 9:00 pm and he came with 1/2 hour to see what the problem was -- turns out there was a leaky valve IN the new toilet! He fixed the problem immediatly and saved our new floor from water damage. He also installed a recirculating hot water system so I have instant hot water in my kitchen and bathroom even though they are approximately 40 ft. from the hot water tank. I would highly recommend DRG Plumbing and Heating to anyone needing a plumber.
Dustin helped us install a gas line, an all our new Kitchen appliances. He was incredibly timely getting me a quote quickly, he was attentive to all of my questions and his team were pleasant to work with. He was able to handle a very finicky appliance install efficiently and pleasantly. I can't wait to start my next project with Dustin!
Dustin has worked in our house on three occasions. Once for a Kitchen sink and dishwasher installation the second for a repair and third to install pex in our basement laundry room and bathroom along with some further installs that he is in the process of doing. Each time he has shown up on time and has done exemplary work. He is honest straight forward and passionate about plumbing. His advice is knowledgeable and fair. Everything he had done so far has been impeccable. I would happily recommend him to anyone.
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Serving: Nanaimo, Qualicum Beach, Parksville, Nanoose Bay, Lantzville, Cedar and Ladysmith.