Testimonials

Outstanding value is name of the game, and DRG Plumbing & Heating promises quality workmanship and industry leading materials that last. But don't just take our word for it, here's what some of our customers had to say...

Hands down! Dustin is the best plumber we have ever had! His care and attention to detail places him in the highest category of plumbers. He takes pride in what he does. We received exceptional customer service!

Mary Anne Molcan Avatar Mary Anne Molcan

We’ve used Dustin a couple times now and as always his work is very professional and precise. Always a stickler for detail he makes sure it’s done right the first time! Highly recommend his services!

Michael Purtill Avatar Michael Purtill

Great service. Punctual and efficient, personable and friendly. Definitely recommended for your residential renovation requirements. They solved our plumbing challenges, we will call them again!

Mark W Avatar Mark W

After several attempts in the first year (4times) with the company we bought and installed our new HE gas furnace with no results, we called DRG. DRG responded promptly to our call and quickly diagnosed the problem of a very noisy heat exchanger. Dustin worked with the manufacturer and was able to get the replacement part under warranty. He completed the work promptly and efficiently. Love a quiet furnace. Couldn’t have been more pleased! Thank you Dustin. Highly recommended. Would have given him 10 stars!!

Chuck Allen Avatar Chuck Allen

The best plumbing and gas fitting company in Nanaimo hands down! Good people and great customer service.

Brent Axford Avatar Brent Axford

We were fortunate to be referred to Dustin to provide natural gas to our new two-level deck. From start to finish, we received outstanding service at a reasonable price. During planning, Dustin made sure to properly understand our deck plans for bbq, fire table, and patio heaters. He also encouraged us to consider possible future needs to properly determine what our total gas capacity needs were. Furthermore, he did a great job of advising us on the most cost effective options available to us. Cody did much of the on-site work and was a pleasure to deal with. He was punctual, efficient and professional. DRG completed our deck project on time and on budget. Dustin also completed a second smaller project for us on our water heater with the same exemplary service. We look forward to involving DRG on future renovation projects. Many thanks Dustin & Cody for your important role in making our dream deck a reality!

John Musgreave Avatar John Musgreave

We used DRG Plumbing as part of our bathroom Reno. Dustin was wonderful, flexible with our schedule and always on time with his. His workmanship was impeccable and he went the extra mile for us, solving every problem as it appeared. I recommend DRG Plumbing without hesitation.

Gerry Weaver Avatar Gerry Weaver

We were fortunate to be referred to Dustin to provide natural gas to our new two-level deck. From start to finish, we received outstanding service at a reasonable price. During planning, Dustin made sure to properly understand our deck plans for bbq, fire table, and patio heaters. He also encouraged us to consider possible future needs to properly determine what our total gas capacity needs were. Furthermore, he did a great job of advising us on the most cost effective options available to us. Cody did much of the on-site work and was a pleasure to deal with. He was punctual, efficient and professional. DRG completed our deck project on time and on budget. Dustin also completed a second smaller project for us on our water heater with the same exemplary service. We look forward to involving DRG on future renovation projects. Many thanks Dustin & Cody for your important role in making our dream deck a reality!

John Musgreave Avatar John Musgreave

Cody was fantastic to work with. Punctual, professional, clean work area and on budget. Would most definitely work with DRG again in the future.

Christa Rutherford Avatar Christa Rutherford

Very happy. I completely appreciated Dustin's honesty, communication, reliability, punctuality, and fairness. Had helpful suggestions about my issues, explained things thoroughly, updated his timing when delayed a bit, and got the job done unexpectedly quickly when a sudden opening came available. Would definitely use his services again.

Shamir Bhatia Avatar Shamir Bhatia

Enjoy some pictures of our beautiful artwork