Testimonials

Outstanding value is name of the game, and DRG Plumbing & Heating promises quality workmanship and industry leading materials that last. But don't just take our word for it, here's what some of our customers had to say...

Dustin helped us install a gas line, an all our new Kitchen appliances. He was incredibly timely getting me a quote quickly, he was attentive to all of my questions and his team were pleasant to work with. He was able to handle a very finicky appliance install efficiently and pleasantly. I can't wait to start my next project with Dustin!

Rebecca Kinkead Avatar Rebecca Kinkead

Thanks Dustin for all your professional help. I appreciate your honesty and reliability, wendy

Wendy Geddes Avatar Wendy Geddes

Dustin has worked on two projects in our home. The first was a ensuite and main floor laundry room and the other was the kitchen and bathroom in a new basement rental suite. On both occasions he met us in the store to help us choose all our faucets, shower valves and fixtures, sinks and toilets. He is very knowledgeable and personable. He takes great care to help you find the best possible fixtures within your budget. All the work done by him in our home is flawless. The fixtures were installed in our basement suite long before the water was turned on. The day the water was turned on I went late in the evening to see what work has been done that day and found a slow water leak coming from the new toilet. I phoned Dustin at approximately 9:00 pm and he came with 1/2 hour to see what the problem was -- turns out there was a leaky valve IN the new toilet! He fixed the problem immediatly and saved our new floor from water damage. He also installed a recirculating hot water system so I have instant hot water in my kitchen and bathroom even though they are approximately 40 ft. from the hot water tank. I would highly recommend DRG Plumbing and Heating to anyone needing a plumber.

Heather Allen Avatar Heather Allen

Michael Bassili Avatar Michael Bassili

Dustin is fantastic, did a great job. He was knowledgeable, meticulous, approachable and funny which I appreciated as I am used to more stand-offish tradesmen. Definitely plan to ask him to do more work on our place.

Amy Wilson Avatar Amy Wilson

The best plumbing and gas fitting company in Nanaimo hands down! Good people and great customer service.

Brent Axford Avatar Brent Axford

Excellent value, quality and service. Prompt, courteous, trustworthy and professional. DRG has earned the position of "plumber of record "for this household and I highly recommend them with no reservations for any plumbing and gas fitting repair or construction project. Thank you for a job exceptionally well done.

Thomas Marwick Avatar Thomas Marwick

Cody was fantastic to work with. Punctual, professional, clean work area and on budget. Would most definitely work with DRG again in the future.

Christa Rutherford Avatar Christa Rutherford

Dustin's work is top notch. His attention to detail is wonderful, as is his sense of humour. It's obvious that Dustin cares about doing things the right way and does them extremely well. I can't say enough good things about his work and would recommend him to anyone in need of his services.

Lauren M Avatar Lauren M

We were fortunate to be referred to Dustin to provide natural gas to our new two-level deck. From start to finish, we received outstanding service at a reasonable price. During planning, Dustin made sure to properly understand our deck plans for bbq, fire table, and patio heaters. He also encouraged us to consider possible future needs to properly determine what our total gas capacity needs were. Furthermore, he did a great job of advising us on the most cost effective options available to us. Cody did much of the on-site work and was a pleasure to deal with. He was punctual, efficient and professional. DRG completed our deck project on time and on budget. Dustin also completed a second smaller project for us on our water heater with the same exemplary service. We look forward to involving DRG on future renovation projects. Many thanks Dustin & Cody for your important role in making our dream deck a reality!

John Musgreave Avatar John Musgreave

Enjoy some pictures of our beautiful artwork